Privacy Policy Notice

The policy: This privacy policy notice is for this website; [] and served by [Transol Logistics Limited, 1110 Elliott Court, Coventry Business Park, Herald Avenue, Coventry, West Midlands, United Kingdom, CV5 6UB] and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, [TWL Logistics Limited / Transol Logistics / TWL Franchising]
  • “you”, “the user” refer to the person(s) using this website
  • GDPR means General Data Protection Act
  • PECR means Privacy & Electronic Communications Regulation
  • ICO means Information Commissioner’s Office
  • Cookies mean small files stored on a users computer or device

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is: A8338887.

Lawful basis: Consent

  • The reason we use this basis: The user has been given the data freely to contact them with information to be processed for a specific purpose.
  • We process your information in the following ways: The data is sent to our consultant who will make contact with the you.
  • Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists
  • Sharing your information: We do not share your information with third parties

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing
  • the right to data portability
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling

You also have the right to complain to the ICO [] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

Transol Logistics Ltd is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Access to personal information

To make a request to Transol Logistics for any personal information we may hold, we need you to contact us by writing to the address provided below:

Transol Logistics Limited,
Trident House,
Unit 1 Crondal Rd,
Bayton Ind Estate,
Coventry, CV7 9NH

Or by emailing us:

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us:

Please contact us if you have any questions about our privacy policy or about information we hold about you:

By email:

Or write to us at:

Transol Logistics,
Trident House,
Unit 1 Crondal Rd,
Bayton Ind Estate,
Coventry, CV7 9NH

Resources & further information


Transol Franchising Ltd t/a Transol Sameday © Copyright 2023

All Rights Reserved

Company No: 10225397 | VAT Reg 155 4338 09


Address: Transol Logistics Ltd,
Pool Road, Pool Road Industrial Estate,
Nuneaton, West Midlands, CV10 9AE
Tel: 02476 688 766


Address: Transol Logistics Ltd,
Pool Road, Pool Road Industrial Estate,
Nuneaton, West Midlands, CV10 9AE
Tel: 02476 688 766